COMPANY OVERVIEW

Connecting the world to you.

Fiberail Sdn Bhd (Fiberail) (198901013420 (190730-W), Incorporated in 1989, formerly known as Telekom Terminal Sdn. Bhd.

Fiberail is licensed under the Communications and Multimedia Act 1998 as a Network Service Provider (NSP), Network Facilities Provider (NFP) and Application Service Provider (ASP) for telecommunications industry.

Powered by three fibre optic cable networks along the railway and gas pipeline corridor from Padang Besar in Perlis to Johor Bahru and branches out from Gemas to Tumpat and Rantau Panjang in Kelantan. The network passes through almost all major towns in Malaysia and is suitable for the conveyance of voice, data and video. The network coverage extends to the East Coast, Pahang & Terengganu via the Petronas gas pipeline corridor.

Fiberail is supported with 20 network operation centres nationwide including two centres at the Headquarters, the National Control Centre at KTM Railway Station Building and a 24-hour Helpdesk, Fiberail is able to cater to its customers’ needs effectively.


Certifications

MEF 3.0 certification is transformational framework for defining, delivering and certifying agile, assured and orchestrated communication services across a global ecosystem of automated networks.
MEF 3.0
The organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements also to demonstrate continuous improvement.
ISO 9001:2015
The ‘STANDARDS MALAYSIA’ Accreditation Symbol relates to the accreditation of NIOSH Certification to award certificates and must only be used in conjunction with the NIOSH Certification mark (as illustrated) and show the appropriate management system relevant to the client’s certificate and NIOSH Certification registration number, printed centrally below the accreditation symbol.
ISO 450001

Vision & Mission

TO BE THE PREFERRED COMMUNICATION SOLUTION PROVIDER

TO BE THE COMPANY OF CHOICE THROUGH

✅ Anticipating And Fulfilling Customer Needs
✅ Building Dynamic, Sincere & Valued Partnership
✅ Constantly Raising Industry Standards


Our Milestone

Fiberail established

1989

COMPANY OF THE YEAR BY TM GROUP AWARDS

2009

NSP & NFP License

August 2016

ISO 45001: 2018

September 2018

MEF 3.0 Certification

December 2018

OHSAS 18001/2007

February 2019

ISO 9001 : 2015

March 2019

ASP License

September 2020

.....

WANT TO KNOW MORE

contacts
Sales enquiry: enquiry@fiberail.com.my
SALES : +6 (03) 8319 2835
General enquiry: ccd@fiberail.com.my
CORPORATE COMMUNICATIONS : +6 (03) 8322 0108
FINANCE / PROCUREMENT : +6 (03) 8319 3941
Level 1 (Right Wing) CoPlace 11, Block 2340 Century Square, Jalan Usahawan, Cyber 6, 63000 Cyberjaya, Selangor, Malaysia
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