Incorporated in 1992 to provide telecommunications network related services, Fiberail Sdn Bhd (Fiberail) was set-up as a joint venture company between TM (60%) and Keretapi Tanah Melayu Berhad (KTM) (40%). The company plays a vital role in complementing TM Group’s support for the establishment of Malaysia as a global hub for communications and multimedia.

In February 2006, Fiberail concluded the purchase of Petrofibre Network (M) Sdn Bhd (PFN)’s assets for RM101.8 million. As a result, PFN became a shareholder in Fiberail, holding a 10% stake, whilst TM and KTM’s shareholding were diluted to 54% and 36% respectively. This presents an opportunity for future business growth from greater synergies and combined experience. With the acquisition, Fiberail now has the exclusive usage of two corridors, namely the KTM railway corridor and Petronas’s gas pipeline corridor.

Known as a “carrier’s carrier”, Fiberail provides the backbone infrastructure which comprises Dark Fibre leasing, Bandwidth services, Metro Ethernet, Ancillary services and Turnkey Network solutions. With 20 Operation Centres nationwide, the National Control Centre at KTM Railway Station Building and a 24-hour Helpdesk, Fiberail is able to cater to its customers’ needs in a timely and efficient manner.

Fiberail’s MS ISO 9001:2000 Quality Management Systems certification encompasses planning, development, operations and maintenance, business management and support services of the fibre optic network for telecommunication purposes and business development for new products. The Company strictly adheres to ISO procedures thus ensuring quality management and customer satisfaction at all times. Fiberail’s current 138,293km fibre optic core network rides along the railway and gas pipeline corridor from Padang Besar and Bukit Kayu Hitam to Johor Bahru, and branches out from Gemas to Tumpat and Rantau Panjang, and from Segamat to Paka in Terengganu

For the financial year ended 31 December 2006, Fiberail recorded revenue of RM98.7 million, representing a significant growth of 104.6%, while profit after tax was at RM6.38 million, an increase of 81.7%. The significant growth recorded was mainly due to the acquisition of assets and business of PFN coupled with Fiberail’s growth in existing revenue.

In 2006, Fiberail ventured into new locations namely Kuala Lumpur City Centre; Kompakar Data Centre, Petaling Jaya; Petronas Bangi Data Centre, Bangi; E2 Data Center, Cyberjaya and Great Eastern Mall Data Centre, Jalan Ampang.

The year also marked another milestone for Fiberail with the granting of a nationwide operating licence by the Malaysian Communications and Multimedia Commission (MCMC). With this licence, Fiberail is able to add value to its customers via a wider network reach. As part of its sustainable growth and development, Fiberail will, together with its Strategic Global Alliances, constantly work towards improving network coverage. Intrinsic to its growth initiatives, Fiberail will continue to invest in staff training, enhance customer confidence and measure customer satisfaction to further foster a competent service culture.